The 2018 Mariner Business Solutions User Conference

September 11, 2018
8:00 am to 6:00 pm
Marriott Courtyard Cherry Creek, Denver Metropolitan Area

Top 10 Reasons for attending the Mariner Business Solution 2018 User Conference:

• Introduction to third party vendor solutions
• Integrate e-commerce with the NCR Inventory engine
• Maximize your customer and sales data
• New add-on enhancements
• Refresher on the new user interface 8.5.4
• Peer sharing – gain valuable lessons from others
• Get to know your Mariner support staff
• Pick-up effective techniques and shortcuts
• Marketing solutions and opportunities
• Find out how NCR Mobile Apps will benefit your company​

The conference will include learning sessions, seminars and networking led by guest’s speakers and the Mariner support staff. There will be a broad range of tracks focused on POS, add-on products and related business operational topics to help you in your day-to-day operations.

This Year’s User Conference Learning Topics Include:

   Security:

 Keeping data secure is top-of-mind for all businesses. There are a lot of alarming articles that we read and hear about every day in the media regarding hackers and network breaches. The sessions at the User Conference will keep you informed and ready to deal with the different problems that you could encounter in your business.

​​The User Conference sessions on Security will cover credit card topics including EMV and Bluefin discussions, as well as how to help yourself with basic data security troubleshooting tips from your network to your employees.

   Inventory:

Implementing a solid inventory management process will yield data reporting you can count on. Keeping an accurate inventory is an important part of this process. Knowing how to take a good Physical Inventory is one of the topics in this year’s User Conference.

​The other User Conference sessions on Inventory include how to work smarter not harder by using import tools for vendor pricing, new items and barcodes; learn how creating and using Pricing Rules will assist in a faster checkout as better reporting; and how using the tools in the purchasing module to best assist with ordering and keeping your inventory levels at the optimum levels.

   Marketing:

Maximizing your inbound and outbound marketing by mining your POS customer data. Mariner offers services, systems and solutions providing methods for reaching your known customers and prospect customers, watching for trends and buying tendencies. These services include Integrated Digital Marketing and ecommerce integration with social media marketing and campaigns. Learn more about these services at this year’s User Conference.

The User Conference sessions on Marketing topics will include discussions on other services such as integrating your WordPress website with your ecommerce solution, NCR Apps for Emailing, using mobile devices, Pulse, and business alerts.

    Database:

Knowing more about the core NCR inventory engine database will help you understand where your data is managed. This year’s User Conference will take you under the hood of the NCR inventory engine for a closer look at the database.

The User Conference sessions on Database will include identifying different methods to get to your data and managing Offline ticket entry. Everyone always learns about at least one new process or shortcut in the Tips & Tricks session. A session to Ask the Mariner Trainer will allow time to field questions from attendees concerning their various needs for a solution with their POS system. This is a great opportunity to discover alternate solutions for your business.

   Reporting:

In the daily routine of running your business, you enter and capture a ton of data. Your goal, in the end, is to get the exact reports you need to run your business. Learning more about getting the most out of reporting will be a top take away from this year’s User Conference.

The User Conference sessions on Reporting include sessions on the top reports from Inventory and Sales modules. These reports can be used to optimize the running of your business from maintaining the best levels of inventory to maximize your customer basis. A session on Crystal Report Writing will be held for any attendee wanting to learn more about creating and customizing user specific reporting, outside of the normal reports available.

   Customers:

Your greatest asset is your customer base. Don’t let this resource go untapped. The User Conference sessions on Customers will show integrated reward programs using the built-in loyalty module. This session includes discussion on using the rules based in the loyalty program to enhance your marketing campaigns. Other sessions demonstrate how integrating your ecommerce with CounterPoint allows you to watch your customers’ history from both your in-store and web store sales, as well as using integrated email and texting solutions to reach your customers on your schedule.

   Specialty Verticals:

Mariner continues to build customized solutions for clients in specialized industries. These solutions require guidelines and support built directly into their POS system. Both CannaPoint and Mariner GreenPoint users will benefit from this topic at this year’s User Conference.

The User Conference sessions on Specialty Verticals topics include Metrc troubleshooting and Metrc receiving. Other topics include additional information that can be captured for horticultural reporting and signage, monitoring plants during their growing cycles and unique labeling requirements needed.

Registration Details
Conference Fee $95*
* Conference lunch included Continental breakfast and lunch will be provided as well as refreshments throughout the day.

Hotel Reservations:
Contact the Marriott Courtyard Cherry Creek with the link below for your special group rate of $129 USD per night.

Reservations need to be made by 8/20/18 to receive the discounted rate.

  2018 User Conference Agenda

7:30 AM – 8 AM
REGISTRATION

8 AM – 8:15 AM
WELCOME ADDRESS

8:15 AM – 9:45 AM
NCR – STATE OF THE UNION; CHANGES IN
COUNTERPOINT 8.5.4

9:45 AM – 9:55 AM
Stretch & Network

9:55 AM – 11 AM
Morning BREAKOUT I
4 Separate Topics

1 AM – 11:10 AM
Stretch & Network

11:10 AM – 12:15 PM
Morning BREAKOUT II
4 Separate Topics

12:15 PM – 1:15 PM
Lunch & Network

1:15 PM – 2:20 PM
Afternoon BREAKOUT III
4 Separate Topics

2:20 PM – 2:30 PM
Stretch & Network

2:30 PM – 3:35 PM
Afternoon BREAKOUT IV
4 Separate Topics

3:35 PM – 3:45 PM
Stretch & Network

3:45 PM – 4:50 PM
Afternoon BREAKOUT V
4 Separate Topics


4:50 PM – 5 PM
Stretch & Network

5 PM – 6 PM
CLOSING MESSAGE

SOCIAL HOUR & GIVEAWAYS

  New Sessions In This Years Conference:

NCR Mobile Apps
Hosted by Joey Alagna from NCR​​

NCR CPMobile
Handheld app for ‘line-bustin’ and inventory processes

NCR Pulse
New in 2018 to enable access to your operational data anytime

NCR SmartAlert
Operational and inventory messages sent via text or email

NCR CustomerConnect
Email with measurable marketing campaigns to your customers